{"id":16309,"date":"2020-11-23T08:40:05","date_gmt":"2020-11-23T13:40:05","guid":{"rendered":"https:\/\/www.supertransporte.gov.co\/?p=16309"},"modified":"2020-11-23T08:41:04","modified_gmt":"2020-11-23T13:41:04","slug":"supertransporte-impone-multa-contra-sotracor-s-a-por-no-revelar-informacion-completa-y-oportuna-sobre-los-precios-de-transporte-intermunicipal","status":"publish","type":"post","link":"https:\/\/www.supertransporte.gov.co\/index.php\/comunicaciones-2020\/supertransporte-impone-multa-contra-sotracor-s-a-por-no-revelar-informacion-completa-y-oportuna-sobre-los-precios-de-transporte-intermunicipal\/","title":{"rendered":"SUPERTRANSPORTE IMPONE MULTA CONTRA SOTRACOR S.A POR NO REVELAR INFORMACI\u00d3N COMPLETA Y OPORTUNA SOBRE LOS PRECIOS DE TRANSPORTE INTERMUNICIPAL"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% + 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:1px;border-bottom-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"253\" height=\"65\" title=\"Sala_prensa\" src=\"https:\/\/www.supertransporte.gov.co\/wp-content\/uploads\/2019\/01\/Sala_prensa.png\" alt class=\"img-responsive wp-image-10914\" srcset=\"https:\/\/www.supertransporte.gov.co\/wp-content\/uploads\/2019\/01\/Sala_prensa-200x51.png 200w, https:\/\/www.supertransporte.gov.co\/wp-content\/uploads\/2019\/01\/Sala_prensa.png 253w\" sizes=\"(max-width: 800px) 100vw, 253px\" \/><\/span><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:1px;border-bottom-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: center;\"><a title=\"Acceder a la noticia\" href=\"https:\/\/www.supertransporte.gov.co\/index.php\/comunicaciones-2020\/supertransporte-impone-multa-contra-sotracor-s-a-por-no-revelar-informacion-completa-y-oportuna-sobre-los-precios-de-transporte-intermunicipal\/\"><strong>SUPERTRANSPORTE IMPONE MULTA CONTRA SOTRACOR S.A POR NO REVELAR INFORMACI\u00d3N COMPLETA Y OPORTUNA SOBRE LOS PRECIOS DE TRANSPORTE INTERMUNICIPAL<\/strong><\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-2\"><p><strong>Bogot\u00e1, Noviembre 23 de 2020.<\/strong><\/p>\n<ul>\n<li>La Superintendencia de Transporte mediante Resoluci\u00f3n 7773 del 20 de octubre de 2020, impuso una multa por 40 salarios m\u00ednimos legales mensuales vigentes a Sotracor S.A, por violar el derecho a los usuarios de obtener informaci\u00f3n completa, veraz, transparente, oportuna, verificable, comprensible, precisa e id\u00f3nea respecto de los precios de los servicios que se ofrecen.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>Lo anterior se logr\u00f3 despu\u00e9s que la SuperTransporte recibi\u00f3 denuncias por parte de la autoridad de tr\u00e1nsito de Ceret\u00e9 (C\u00f3rdoba), en las que se puso en conocimiento el incremento de los valores de los pasajes para las rutas Ceret\u00e9-Monter\u00eda de la empresa Sotracor S.A.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>De otra parte, se decidi\u00f3 archivar la investigaci\u00f3n contra Expreso Palmira tras comprobar el cumplimiento al deber de informaci\u00f3n a los usuarios respecto del incremento de los precios, por lo cual se cerr\u00f3 la investigaci\u00f3n administrativa contra esta empresa.<\/li>\n<\/ul>\n<p><strong><em>\u00a0<\/em><\/strong><\/p>\n<p><strong>(@Supertransporte). <\/strong>Durante la pandemia, la Superintendencia de Transporte recibi\u00f3 denuncias de parte de las autoridades de tr\u00e1nsito de los municipios de Ceret\u00e9 (C\u00f3rdoba) y Palmira (Valle del Cauca), en donde se puso en conocimiento el incremento de los valores de los pasajes por servicios para las rutas Ceret\u00e9 \u2013 Monter\u00eda, en el caso de Sotracor S.A., y Cali \u2013 Palmira \u2013 Cali, en el caso de Expreso Palmira.<\/p>\n<p>Al respecto, la Superintendencia investig\u00f3 a las empresas para determinar si habr\u00eda incumplido la obligaci\u00f3n de informar los cambios de sus tarifas de transporte intermunicipal, pues la regulaci\u00f3n vigente exige que <em>\u201ccon<\/em><em> una antelaci\u00f3n no menor a cinco (5) d\u00edas de su puesta en vigencia, las empresas de transporte deber\u00e1n difundir y mantener informados a los usuarios acerca de las tarifas que cobrar\u00e1n en las diferentes rutas autorizadas, discrimin\u00e1ndolas seg\u00fan el nivel de servicio\u201d<\/em>.<\/p>\n<p>Frente a esto, el Superintendente de Transporte, Camilo Pab\u00f3n Almanza, explic\u00f3 que <em>\u201cuna de las t\u00e9cnicas de protecci\u00f3n del consumidor consiste en la revelaci\u00f3n mandatoria de informaci\u00f3n. En el sector transporte, lo anterior se traduce en la obligaci\u00f3n de revelar con antelaci\u00f3n los ajustes de las tarifas del transporte, para que no haya sorpresas cuando los cambios entren en vigor\u201d.<\/em><\/p>\n<p>Despu\u00e9s de adelantar las respectivas investigaciones, la Superintendencia impuso sanci\u00f3n a Sotracor y cerr\u00f3 la investigaci\u00f3n contra Expreso Palmira.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Sotracor S.A<\/strong><\/p>\n<p>En el caso de la empresa Sotracor S.A., mediante Resoluci\u00f3n 7773 del 20 de octubre de 2020, la Superintendencia de Transporte impuso una sanci\u00f3n 40 salarios m\u00ednimos legales mensuales vigentes (SMLMV) (986,10 UVT) a la investigada. Esta sanci\u00f3n se fundament\u00f3 en el derecho de los usuarios de obtener informaci\u00f3n completa, veraz, transparente, oportuna, verificable, comprensible, precisa e id\u00f3nea respecto de los servicios que se ofrezcan. As\u00ed mismo, por la infracci\u00f3n a lo dispuesto en el literal c) del Art\u00edculo 46 de 1996, relacionado con el no suministro de la informaci\u00f3n legalmente solicitada por esta Entidad en 2 requerimientos de informaci\u00f3n efectuados por la Direcci\u00f3n de Investigaciones de Protecci\u00f3n a Usuarios del Sector Transporte durante las averiguaciones preliminares adelantadas.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Expreso Palmira <\/strong><\/p>\n<p>La empresa Expreso Palmira, que cubre entre otras la ruta Cali \u2013 Palmira \u2013 Cali, aport\u00f3 material probatorio a la investigaci\u00f3n sobre la difusi\u00f3n realizada en su \u00e1rea de influencia en el Valle del Cauca. Ante tal situaci\u00f3n, mediante Resoluci\u00f3n 7775 del 20 de octubre de 2020 se procedi\u00f3 al archivo de la investigaci\u00f3n.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Recursos <\/strong><\/p>\n<p>Contra las decisiones adoptadas proceden los recursos de reposici\u00f3n y de apelaci\u00f3n, de conformidad con lo previsto en el art\u00edculo 76 del C\u00f3digo de Procedimiento Administrativo y de lo Contencioso Administrativo.\u00a0 La Superintendencia de Transporte continuar\u00e1 garantizando el debido proceso y derecho de defensa.<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:1px;border-bottom-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-3\"><p>________________<br \/>\nSUPERINTENDENCIA DE TRANSPORTE<br \/>\nOficina de Comunicaciones y Prensa<br \/>\n@Supertransporte<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:1px;border-bottom-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-4\"><p style=\"text-align: right;\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" title=\"Acceder a la p\u00e1gina\" href=\"https:\/\/www.supertransporte.gov.co\/\">Inicio<\/a> \/ <a style=\"color: #808080;\" title=\"Acceder a la p\u00e1gina\" href=\"https:\/\/www.supertransporte.gov.co\/index.php\/comunicaciones\/sala-de-prensa-2020\/\">Noticias 2020<\/a> \/ SUPERTRANSPORTE IMPONE MULTA CONTRA SOTRACOR S.A POR NO REVELAR INFORMACI\u00d3N COMPLETA Y OPORTUNA SOBRE LOS PRECIOS DE TRANSPORTE INTERMUNICIPAL<\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":16310,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[132,108],"tags":[],"class_list":["post-16309","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comun-noviembre-2020","category-comunicaciones-2020"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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