{"id":14031,"date":"2020-04-04T09:27:17","date_gmt":"2020-04-04T14:27:17","guid":{"rendered":"https:\/\/www.supertransporte.gov.co\/?p=14031"},"modified":"2020-08-05T17:21:43","modified_gmt":"2020-08-05T22:21:43","slug":"chat-virtual","status":"publish","type":"post","link":"https:\/\/www.supertransporte.gov.co\/index.php\/comunicaciones-2020\/chat-virtual\/","title":{"rendered":"Supertransporte implementa chat virtual"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% + 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:1px;border-bottom-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"253\" height=\"65\" title=\"Sala_prensa\" src=\"https:\/\/www.supertransporte.gov.co\/wp-content\/uploads\/2019\/01\/Sala_prensa.png\" alt class=\"img-responsive wp-image-10914\" srcset=\"https:\/\/www.supertransporte.gov.co\/wp-content\/uploads\/2019\/01\/Sala_prensa-200x51.png 200w, https:\/\/www.supertransporte.gov.co\/wp-content\/uploads\/2019\/01\/Sala_prensa.png 253w\" sizes=\"(max-width: 800px) 100vw, 253px\" \/><\/span><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:1px;border-bottom-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: center;\"><strong>SUPERTRANSPORTE IMPLEMENTA CHAT VIRTUAL PARA QUE USUARIOS Y EMPRESARIOS RESUELVAN INQUIETUDES Y QUEJAS SOBRE TRANSPORTE EN \u00c9POCA DE AISLAMIENTO PREVENTIVO OBLIGATORIO<\/strong><\/p>\n<\/div><div class=\"fusion-text fusion-text-2\"><p>\u2022 Para seguir haciendo frente a la situaci\u00f3n por la que atravesamos en el pa\u00eds y contrarrestar el Covid-2019, la Superintendencia de Transporte contin\u00faa trabajando para garantizarle a los empresarios del sector, los usuarios y la ciudadan\u00eda en general, la informaci\u00f3n id\u00f3nea y clara sobre la normatividad establecida por el Gobierno Nacional en esta coyuntura.<\/p>\n<p>\u2022 El Chat Virtual dispuesto por la entidad, funcionar\u00e1 de lunes a viernes en horario continuo de 8:00 a.m. a 5:00 p.m., a trav\u00e9s de la p\u00e1gina web <span style=\"text-decoration: underline;\"><a title=\"Acceder a la p\u00e1gina\" href=\"https:\/\/www.supertransporte.gov.co\" target=\"_blank\" rel=\"noopener noreferrer\">www.supertransporte.gov.co<\/a><\/span>.<\/p>\n<p>Bogot\u00e1 D.C., 03 de abril de 2020. Los usuarios, empresarios del sector transporte y la ciudadan\u00eda en general, ya cuentan con un Chat Virtual para poder resolver sus inquietudes, quejas y reclamos en tiempo real, ya que ser\u00e1n atendidos directamente por la Superintendencia de Transporte, a trav\u00e9s de la p\u00e1gina web de la entidad <span style=\"text-decoration: underline;\"><a title=\"Acceder a la p\u00e1gina\" href=\"https:\/\/www.supertransporte.gov.co\" target=\"_blank\" rel=\"noopener noreferrer\">www.supertransporte.gov.co.<\/a><\/span><\/p>\n<p>La SuperTransporte contin\u00faa trabajando para que quienes necesiten ser atendidos de forma inmediata, puedan acudir al Chat Virtual que se encuentra dispuesto de manera permanente en el home de la entidad, con el fin de contrarrestar la situaci\u00f3n actual presentada debido al Coronavirus-Covid-2019.<\/p>\n<p>El Chat operar\u00e1 en jornada continua de lunes a viernes de 8:00 am a 5:00 pm, y ser\u00e1 atendido directamente por colaboradores de la Superintendencia de Transporte, con el prop\u00f3sito especial de establecer un canal de comunicaci\u00f3n directo y otorgar informaci\u00f3n certera, clara e id\u00f3nea con respecto a la normatividad actual y actividades del sector, con ocasi\u00f3n a la coyuntura actual.<\/p>\n<p>Para acceder al Chat Virtual se debe ingresar a la p\u00e1gina web de la entidad y ubicarse en la parte inferior izquierda, diligenciar sus datos y comenzar la interacci\u00f3n. La consulta por este canal de atenci\u00f3n tambi\u00e9n puede hacerse desde tel\u00e9fonos m\u00f3viles.<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:1px;border-bottom-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-3\"><p>________________<br \/>\nSUPERINTENDENCIA DE TRANSPORTE<br \/>\nOficina de Comunicaciones y Prensa<br \/>\n@Supertransporte<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:1px;border-bottom-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-4\"><p style=\"text-align: right;\"><span style=\"color: #808080;\"><a style=\"color: #808080;\" title=\"Acceder a la p\u00e1gina\" href=\"https:\/\/www.supertransporte.gov.co\/\">Inicio<\/a> \/ <a style=\"color: #808080;\" title=\"Acceder a la p\u00e1gina\" href=\"https:\/\/www.supertransporte.gov.co\/index.php\/comunicaciones\/sala-de-prensa-2020\/\">Noticias 2020<\/a> \/ Supertransporte implementa chat virtual<\/span><\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":14034,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[123,108],"tags":[],"class_list":["post-14031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comun-abril-2020","category-comunicaciones-2020"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Supertransporte implementa chat virtual - Superintendencia de Transporte<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.supertransporte.gov.co\/index.php\/comunicaciones-2020\/chat-virtual\/\" \/>\n<meta property=\"og:locale\" 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