{"id":24153,"date":"2022-11-18T14:42:06","date_gmt":"2022-11-18T19:42:06","guid":{"rendered":"https:\/\/www.supertransporte.gov.co\/?page_id=24153"},"modified":"2026-01-17T12:06:49","modified_gmt":"2026-01-17T17:06:49","slug":"informes-de-peticiones-quejas-reclamos-y-sugerencias","status":"publish","type":"page","link":"https:\/\/www.supertransporte.gov.co\/index.php\/transparencia-planeacion-presupuesto-e-informes\/informes-de-peticiones-quejas-reclamos-y-sugerencias\/","title":{"rendered":"Informes de peticiones, quejas, reclamos y sugerencias"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:8vw;--awb-padding-bottom:0px;--awb-padding-left:8vw;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-border-color:#ffffff;--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:1px;border-bottom-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-transform:none;\"><p style=\"text-align: left;\"><span style=\"font-size: 14px; color: #234ea1;\"><span style=\"text-decoration: underline;\"><a style=\"color: #234ea1; text-decoration: underline;\" title=\"Acceder a la p\u00e1gina\" href=\"https:\/\/www.supertransporte.gov.co\/\">Inicio<\/a><\/span>\u00a0\/\u00a0<a style=\"color: #234ea1;\" title=\"Acceder a la p\u00e1gina\" href=\"https:\/\/www.supertransporte.gov.co\/index.php\/transparencia-y-acceso-a-la-informacion-publica\/\"><span style=\"text-decoration: underline;\">Transparencia y acceso informaci\u00f3n p\u00fablica<\/span><\/a>\u00a0\/\u00a0<span style=\"text-decoration: underline;\"><a style=\"color: #234ea1; text-decoration: underline;\" title=\"Acceder a la p\u00e1gina\" href=\"https:\/\/www.supertransporte.gov.co\/index.php\/transparencia-planeacion-presupuesto-e-informes\/\">Planeaci\u00f3n, Presupuesto e Informes<\/a><\/span> \/<strong> Informes de PQRS<\/strong><\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-transform:none;\"><h1>Informes de peticiones, quejas, reclamos y sugerencias<\/h1>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:1px;border-bottom-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\" style=\"--awb-text-transform:none;\"><h3>2025<\/h3>\n<ul>\n<li><span style=\"text-decoration: underline;\"><a title=\"Informe PQRSD IV Trimestre IV 2025\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2026\/Enero\/OTIC_17\/Informe_de_gesti\u00f3n_de_atenci\u00f3n_al_ciudadano_trimestre_IV_2025.pdf\" target=\"_blank\" rel=\"noopener\">Informe PQRSD IV Trimestre IV 2025<\/a><\/span><\/li>\n<li><a title=\"Descargue documento\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2025\/abril\/AtencionCiudadano_08\/20255350028433_Completo_Informe_de_gestion_de_atencion_al_ciudadano_trimestre_I_2025.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Informe PQRSD I Trimestre 2025<\/span><\/a><\/li>\n<li><a title=\"Descargue documento\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2025\/julio\/AtencionCiudadano_07\/Informe_de_PQRDS-I_SEMESTRE_2025.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Informe PQRSDF I Semestre 2025<\/span><\/a><\/li>\n<li><a title=\"Descargue documento\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2025\/noviembre\/AtencionCiudadano_28\/Informe_de_PQRDS-II_SEMESTRE_2025.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Informe PQRSDF II Semestre 2025<\/span><\/a><\/li>\n<li><a href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2025\/julio\/AtencionCiudadano_07\/1\/20255350057833.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Informe PQRSD II Trimestre 2025<\/span><\/a><\/li>\n<li><a title=\"Descargue documento\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2025\/octubre\/AtencionCiudadano_10\/informe_PQRSDF_III_trimestre.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Informe PQRSD III Trimestre 2025<\/span><\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2vw;margin-bottom:3vw;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);background:radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-4\"><h3>2024<\/h3>\n<ul>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargue documento\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2025\/enero\/AtencionCiudadano_10\/1\/120255350162113_00001.pdf\" target=\"_blank\" rel=\"noopener\">Informe PQRSD IV Trimestre 2024<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargue documento\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2025\/enero\/AtencionCiudadano_10\/Informe_de_PQRDS-II_SEMESTRE_2024.pdf\" target=\"_blank\" rel=\"noopener\">Informe PQRSD II Semestre 2024<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargue documento\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2024\/Octubre\/AtencionCiudadano_15\/120245350122603_00001.pdf\" target=\"_blank\" rel=\"noopener\">Informe PQRSD III Trimestre 2024<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2024\/Julio\/Atencionciudadano_22\/I-SEMESTRE-2024.pdf\" target=\"_blank\" rel=\"noopener\">Informe PQRSD I Semestre 2024<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2024\/Julio\/Atencionciudadano_13\/20245350077863-Trimestre-II.pdf\" target=\"_blank\" rel=\"noopener\">Informe de PQRDS II Trimestre 2024<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2024\/Abril\/Atencionciudadano_19\/20245350040503.pdf\" target=\"_blank\" rel=\"noopener\">Informe de PQRDS I Trimestre 2024<\/a><\/span><\/li>\n<\/ul>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2vw;margin-bottom:3vw;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);background:radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-5\"><h3>2023<\/h3>\n<ul>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2024\/Enero\/Atencionciudadano_04\/Informe_PQRDS-II_SEMESTRE_2023.pdf\" target=\"_blank\" rel=\"noopener\">Informe de PQRDS II Semestre 2023<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2023\/Julio\/Atencionciudadano_10\/Informe-de_PQRDS-I-SEMESTRE-2023.pdf\" target=\"_blank\" rel=\"noopener\">Informe de PQRDS I Semestre 2023<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2024\/Enero\/Atencionciudadano_04\/Informe_de_PQRDS-IV_TRIMESTRE_2023.pdf\" target=\"_blank\" rel=\"noopener\">Informe de PQRDS IV Trimestre 2023<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2023\/Octubre\/Atencionciudadano_09\/Informe-de-PQRDS-III-TRIMESTRE-2023.pdf\" target=\"_blank\" rel=\"noopener\">Informe de PQRDS III Trimestre 2023<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2023\/Julio\/Atencionciudadano_10\/Informe-de-PQRDS-II-TRIMESTRE-2023.pdf\" target=\"_blank\" rel=\"noopener\">Informe de PQRDS II Trimestre 2023<\/a><\/span><\/li>\n<li><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2023\/Abril\/Atencionciudadano_28\/20235350039813.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Informe de PQRDS I Trimestre 2023<\/span><\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2vw;margin-bottom:3vw;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);background:radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-6\"><h3>2022<\/h3>\n<ul>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2022\/Julio\/Atencionciudadano_08\/Informe-de-PQRDS-I-SEMESTRE-2022.pdf\" target=\"_blank\" rel=\"noopener\">Informe de PQRDS I Semestre 2022<\/a><\/span><\/li>\n<li><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2023\/Enero\/Atencionciudadano_04\/Informe-de-PQRDS-II-SEMESTRE-2022_.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Informe de PQRDS II Semestre 2022<\/span><\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2vw;margin-bottom:3vw;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);background:radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-7\"><h3>2021<\/h3>\n<ul>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2021\/Julio\/Atencionciudadano_06\/Informe-de-PQRDS-I-SEMESTRE-2021.pdf\" target=\"_blank\" rel=\"noopener\">Informe de PQRDS I Semestre 2021<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2022\/Enero\/Atencionciudadano_04\/Informe-de-PQRDS-II-SEMESTRE-2021.pdf\" target=\"_blank\" rel=\"noopener\">Informe de PQRDS II Semestre 2021<\/a><\/span><\/li>\n<li><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2022\/Enero\/Atencionciudadano_11\/alcance-Informe-de-PQRDS--II-SEMESTRE-2021.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Alcance Informe de PQRDS II Semestre 2021<\/span><\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2vw;margin-bottom:3vw;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);background:radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-8\"><h3>2020<\/h3>\n<ul>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2020\/Octubre\/Atencionciudadano_07\/Informe-de-PQRDS-PRIMER-SEMESTRE-2020-.pdf\" target=\"_blank\" rel=\"noopener\">Informe de PQRDS I Semestre 2020<\/a><\/span><\/li>\n<li><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2021\/Enero\/Atencionciudadano_12\/Informe-de-PQRDS-2-SEMESTRE2020.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Informe de PQRDS II Semestre 2020<\/span><\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2vw;margin-bottom:3vw;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);background:radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-9\"><h3>2019<\/h3>\n<ul>\n<li><span style=\"text-decoration: underline;\"><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2019\/Agosto\/Atencion_ciudadano_26\/informe-primer-semestre-PQRS-2019.pdf\" target=\"_blank\" rel=\"noopener\">Consolidado Atenci\u00f3n al ciudadano y PQRDS I semestre 2019<\/a><\/span><\/li>\n<li><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2020\/Enero\/Atencion_ciudadano_17\/Informe_PQRDS_Segundo_Semestre_2019.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Informe de PQR\u00b4s II Semestre 2019<\/span><\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2vw;margin-bottom:3vw;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);background:radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-10\"><h3>2018<\/h3>\n<ul>\n<li><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2018\/Diciembre\/Informe_PQRs.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Informe de PQR\u00b4s 2018<\/span><\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2vw;margin-bottom:3vw;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);background:radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-11\"><h3>2017<\/h3>\n<ul>\n<li><a title=\"Descargar archivo\" href=\"https:\/\/www.supertransporte.gov.co\/documentos\/2018\/Abril\/Planeacion_16\/RESOLUCION_1835_2017.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Regulaci\u00f3n PQR<\/span><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2vw;margin-bottom:3vw;width:100%;\"><div class=\"fusion-separator-border sep-shadow\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);background:radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-webkit-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-moz-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);background:-o-radial-gradient(ellipse at 50% -50% , rgba(224,222,222,0) 0px, rgba(255, 255, 255, 0) 80%) repeat scroll 0 0 rgba(0, 0, 0, 0);\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":19367,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24153","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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